We’re looking for a UX content designer (content strategist, UX copywriter) to join our studio and help design new cloud services and products that leverage advances in business intelligence, data analytics, artificial intelligence, and machine learning.
The company and design team
Microsoft's mission is to empower every person and every organization on the planet to achieve more through our technology and innovation. To help make that a reality, our Cloud + AI Studios of 150+ designs solutions that help our business customers transform their companies. Everything from Azure and Dynamics 365 to PowerApps, Power BI, and Video Indexer.
Our studios ship software that meets the same high bar for usability, performance, and design as the best consumer apps and services. And as content designers, we bring humanity and clarity to every product, experience, and conversation we design. Our studio’s core priorities:
- Design experiences customers love
- Work as one team
- Deliver success
- Become even better every day
Our team is growing, and we'd love for you to be a part of our story. Come join a positive and collaborative team—where everyone is encouraged to bring their authentic self—and deliver design-led innovation throughout Microsoft’s cloud and enterprise portfolio.
For most digital services, it’s the content, not the design, that’s of primary interest to the customer. The content strategy, structure, and surface copywriting play a critical role in delivering a usable, useful, and desirable experience. What UX designers hand off to product managers and then developers centers on ideas expressed as words, from the landing page through the flow with headings, instructions, calls to action, notifications, and more.
You’ll work in a multidisciplinary design team to co-create product experiences and UX content, collaborating with product managers and fellow content designers, interaction designers, visual designers, researchers, and data scientists. This position requires deep understanding of UX/UI, technology, and the role language plays in design. And it requires skill in influencing teammates on the design team as well as product managers, developers, and key stakeholders. (It isn’t a marketing role, though occasionally you may craft messaging and copy for that domain.)
You’re a UX strategist/writer/content designer-type who loves to learn, solve challenges, and dream up new ideas. You've worked on multiple products already, and you're looking for a new adventure. You’re excited about what’s possible when trends converge, in this case advances in traditional business intelligence, data analytics, artificial intelligence, and machine learning. And you’re OK with the hard work of defining away the complexity and managing for ambiguity in an emerging space.
You have a way with everyday human language—transforming complex into simple and sprinkling in moments that delight. Everywhere you look, you see ways to improve experiences (try as you might to turn off that particular superpower). And you're passionate about working on innovative projects that will change the world for the better.
You like to fix what's not quite right, shorten text so that it's pointed but not pointy, and make users unaware of how smooth their ride forward is (that's what UX is all about). You know how to reduce the number of screens in an app, to remove the extraneous, to drive users to the next page and the next, to shorten the path to done.
You bring these things to the role:
- Experience shipping cloud platforms, services, and/or apps
- Storyteller with a unique ability to develop UX from the customer point of view
- Team collaborator who delivers correct, clear, concise, compelling customer experiences
- Disciplined user of data to drive decisions and measure success
- Self-starter who plans and executes work with minimal support
- Evangelist of brand, voice, style, and UX standards among partner teams to raise content and product quality
- Adept at prioritization in agile workflows
- Proactive at integrating UX content with user research and UX design processes
- Comfortable with ambiguity, know your strengths, and have a point of view
- Possess a decisive bias toward action
- Proficient at influencing for impact
- 5+ years of combined experience in product design, content strategy, brand/digital marketing, ecommerce, editorial—whether in-house, agency, consulting
- Experience writing for developer products—a plus