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Job Opportunity: Technical Support Engineer

 
Date   Sep 13
 
Listing No.   IE251956
 
Sector   Hi-Tech, Technology & IT
 
Job Code   10875
 
Region   Center
 
City/Yishuv   Herzliya
 
Language(s)   Bilingual - English/Hebrew; Bilingual - French/Hebrew; English; German; Hebrew; Italian
 
 
Technical Support Engineer
 
The company needs a technical support engineer with a foreign citizenship.

As part of the job:

Technical support and maintenance of CRM to customers, by telephone or by email, monitoring and solving of operational and technical problems raised by the customer, holding of debug sessions independently and more.

Requirements:

* The holder of a valid foreign citizenship.
* 4 years experience in technical customer service (telephone or email) and / or technical experience with a wide range of support and service applications - mandatory.
Experience from a technology company that develops a mandatory product
Experience with Linux operating systems (LINUX, Ubuntu, CentOS)
* Familiarity with networks and mobile protocols (GSM, UMTS, 2G-3G-4G, LTE)
* Experience with platforms and mobile devices
* Experience with Windows Server OSs (2008, 32 / 64bit)
* Experience in VM environments (VCenter, VSphere)
* Experience in the analysis and monitoring of TCP / IP networks
* Experience in installing / upgrading applications, writing SQL queries, making MS / SQL backup
* Experience with network monitoring platforms (Nagios)
* Very good English: fluent speech, writing and reading.
* Willingness to travel extensively abroad - a very central part of the job

 
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