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Job Opportunity: Technical Communicator - Bilingual English + French

 
Date   May 24
 
Listing No.   IE257863
 
Sector   Hi-Tech, Technology & IT
 
Region   Center
 
City/Yishuv   Herzliya
 
Language(s)   Chinese; French; Japanese; Korean; Russian; Spanish
 
 
Technical Communicator - Bilingual English + French
 
Our technology is found on 98 percent of the world's smartphones, making it the global leader in mobile attribution and marketing analytics.

We are seeking an energetic Technical Communicator to join our Product Knowledge team. As part of the role you will be responsible for writing technical documentation that serves millions of users. We are looking for a native English speaker with strong organizational and technical writing/editing skills who has the ability to understand and explain complex systems, code, implementation and integration processes in simple terms. A highly motivated, self-disciplined, creative communicator that has zero tolerance for typos and mistakes.

Responsibilities

Develop high-quality technical documentation by working with Product Managers, Support and Customer Success teams
Be the expert on the product documentation; make recommendations to improve technical information based on target audiences
Gain awareness of customer issues and documentation usage from a customer perspective through field reports and customer feedback
Actively collect reviews and incorporate feedback into documentation materials
Initiate and recommend creative ways to improve technical information deliverables and processes

Requirements

Native English speaker
BA degree in Information Technology / Marketing / English / Communications
Experience developing technical documentation for both technical and non-technical audiences
Experience in mobile and internet marketing, blogging, graphical design, micro-copy or web programming.
Highly proficient with accepted industry-specific publishing tools, e.g. ZenDesk, Wordpress and similar knowledge base platforms.
Demonstrate excellent communication and interpersonal skills with the ability to effectively work with global and culturally diverse departments and groups
Enthusiasm, a passion to learn, a desire to help, and the ability to establish successful and collaborative relationships with peers

Preferred Requirements

Experience developing instructional videos, images and infographics
Advanced proficiency in one or more of the following languages: Chinese, Japanese, Korean, French, Spanish or Russian

 
 
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