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Job Opportunity: Support Engineer

 
Date   Jul 14
 
Listing No.   IE258423
 
Sector   Hi-Tech, Technology & IT
 
Region   Center
 
City/Yishuv   Holon
 
 
Support Engineer
 
The world’s leading designer and developer of face, body and object recognition platforms, first founded in 2015 in order to solve real-world problems.

We are a fast growing company that is seeking a talented and experienced person to join our “A(i)” support team.

Our support team consists talented people, and requires highly technical skills, who are able to read and analyze complex situations on the go, own a customer-success attitude and functioning seamlessly under stressful situations.

You are:

People and service oriented, strong in all forms of communications and have a strong technical background. You love being thorough in everything you do and have a natural “ownership” approach.

You will:

Become a focal point for technical issues for our clients and make sound decisions quickly.
Do Customer configuration of Company solutions
Provide technical support and troubleshooting for Company's products.
Documenting the customer's requirements, managing expectations, and provide excellent customer service.

Requirements

You previously worked in similar role (support, system, networking etc.)– At least for 2 years.
You must be fluent in English.
You must be service oriented
# Willingness to work in shifts

It will also be nice if:

You have a previous Knowledge in Linux
You have a previous experience with Docker, IP cameras + VMS systems and bash scripting
You have a previous experience with Networking protocols - CCNA /CCNP / MS
Benefits

No traffic & absolutely no parking problems.

Dog-friendly office.

Get the opportunity to work in a fast-paced global startup with an enterprise-level client portfolio.
 
 
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