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Job Opportunity: Sales Operations Coordinator

 
Date   Jan 20
 
Listing No.   IE254712
 
Sector   Sales, Marketing & Business Dev.
 
Job Code   777
 
Region   Center
 
City/Yishuv   Petah Tikva
 
 
Sales Operations Coordinator
 
Sales Operations is a key function in our winning sales team. As such, the Sales Operations Specialist plays a pivotal role in the sales process, managing the back-office operations from End-to-End for a specified territory. The Sales Operations Specialist is a customer facing role, and as such, requires being Customer, sales and service oriented.

As a member of the Center of Excellence, the Sales Operations Specialist is required to provide high quality support to both internal and external customers.

Responsibilities:

• Manage end to end support of the company’s customers. Build a strong, close relationship with the partners and end users, and be their focal point of contact
• Be the backbone of the sales team, providing support to Sales Directors and assisting in all Back-Office operations
• Manage all Opportunity-to-Cash activity. Lead the sales cycle from order to shipment
• Forecast management and data accuracy both in the CRM system (SalesForce), and in the ERP system (Netsuite).
• Be the company’s Gate Keeper. Work closely with Finance and the Legal department, and implement the company’s policies and procedures
o Oversee all processes to make sure we meet SOX compliance
• Charged with managing all collection aspects. Build processes to improve collection rates, and customize them to the relevant customer type/ culture
• Manage company’s renewal sales. In a company of over 60K licenses, maintaining and increasing the renewal rate is an important step within the sales process
• Know and understand the Sales processes, understanding how to prioritize and differentiate between different assignments in a high- pressure environment

Requirements

5-year experience in a similar position in a High-Tech Global company- a must!
• Fluent English- a must!
• Full knowledge of SalesForce- an advantage
• Full knowledge of Netsuite- an advantage
• Knowledge of Microsoft Office – must, particularly advanced knowledge of Excel
• High energy and high motivation
• Creative thinking- ability to solve complex problems and think outside the box
• Attention to details
• Ability to perform in a multicultural environment
• Work in a high-pressure environment
 
 
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