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Job Opportunity: Marketplace Integrity Policies Specialist

 
Date   Apr 19
 
Listing No.   IE256805
 
Sector   Human Resources, Recruitment & Training
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Marketplace Integrity Policies Specialist
 
We are looking for a passionate Marketplace Integrity Policies Specialist to join our Marketplace Integrity team and be part of our Trust and Safety domain. As a Policies Specialist you will be responsible for defining, implementing and training the Marketplace Integrity team on new and existing internal policies. You will be working on dedicated training software to generate lessons and activities as well as planning and overseeing the overall training plan for the team.

As a Policies Specialist you will be taking part in the QA process of the team work, to identify misalignments and gaps within the team. The perfect candidate would be a people’s person, passionate and patient , with obsession for details and love of training.

Responsibilities

Create, oversee and implement an on going training plan to the Marketplace Integrity team.
Create lessons and activities for the team's alignment, based on the training plan and gaps.
Take part in defining content moderation guidelines and policies.
Work together with the QA specialist and team leads to identify gaps and misalignments within the team.
Take part in the QA process for the team’s work.
Work closely with team members on alignment, closing knowledge gaps and training.
Be the POC for any training supporting system issue.
Come up with ideas and improvements arised from the training and QA processes.
Be “hands on”- review and moderate content uploaded / flagged by users.

Requirements

Experience in training / education in other organizations - MUST
Experience in QA processes - Advantage
Native level spoken and written English.
Excellent verbal and written communication skills.
Proven ability to multitask while paying strict attention to details.
Ability to work independently and with self-discipline.
 
 
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