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Job Opportunity: Financial Customer Support

 
Date   Aug 12
 
Listing No.   IE251164
 
Sector   Accounting, Economics, Analysis & Statistics
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Financial Customer Support
 
Responsibilities:

• Managing support tickets with financial/technical relations
• Processing multiple requests on various platforms – website, Android, Mac & iOS
• Work with product, development and international desks teams

Requirements

• Degree in Economics / Finance
• Knowledge / experience in financial markets or Trading - MUST
• Excellent written and verbal communication skills in English - MUST
• Fast learner and highly motivated
• High details orientation
• Ability to work in flexible hours

Advantages:

• Familiarity with the world of Cryptocurrencies – Bitcoin, Ethereum
• Previous experience as customer support agent
• Familiarity with ZenDesk (or other CRM platforms)
• Work experience in global websites international desk or support
• Familiarity with web and app environments on multiple platforms (Windows, Mac, Android, iOS)
• High level of organizational skills and capabilities
• Knowledge in additional languages
 
 
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