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Job Opportunity: Customer Success Representative

 
Date   Mar 18
 
Listing No.   IE256385
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Customer Success Representative
 
The Customer Success position will be in charge of leading all customer service agenda related issues.

Responsibilities

Lead customers service agenda: Policy, type of service agents, customer journey, templates, tone of voice, customer journey after sale , thank you page, help center, system emails.

Requirements

Customer service experience
Customer intuition
Experience working in challenging scenarios with customers
Strong attention to detail and highly organized.
Excellent written and verbal communication skills
Online shopper
Mission driven.
out-of-the-box-thinking and innovation
 
 
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