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Job Opportunity: Customer Service - Back Office Specialist

 
Date   May 26
 
Listing No.   IE257513
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Herzliya
 
 
Customer Service - Back Office Specialist
 
As back office representative you will collecting, coordinating, and controlling the processing of insulin pump order requests.

Documentation has to be checked and completed (depending on HMO agreements) so the order can proceed for delivery & invoicing.

The Opportunity Management team provides information to salesforce and management on outstanding/expected sales, according to the data in the system.

You will be responsible for the collection and documentation of the patient training and tracking attrition after trial period documents and have to report the status of these documents on a bi-weekly basis.

All above processes are logged into the Diabetes Customer Relationship Management, SAP CRM and SAP R3 systems.


Must have

Bachelor's degree or Bookkeeping certification
At least 2 years' experience in customer service or back office position
Full proficiency with Excel
High level of English

Nice to have

Familiar with SAP R3
 
 
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