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Job Opportunity: Customer Service Agent

 
Date   Jun 13
 
Listing No.   IE258413
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Customer Service Agent
 
A successful fast growing Travel Technology start up, is hiring a Customer Service Agent to our Tel Aviv office.

We're looking for a highly motivated, all around player, who is obsessed with excellent customer experience and loves to see hisher customers happy and growing. Our products serve some of the world's best technology companies, from small startups to Nasdaq listed, innovating rapidly in the corporate travel space.

Responsibilities:

* First line of support - solving customers problems fast and effectively (handling customers, suppliers, hotels and more)
* Defining solutions for clients needs
* Improve customers retention by analyzing behavior
* Help shaping our products through customer communication and feedback

Requirements:

* Strong details orientation
* Very good spoken and written English
* Ability to work effectively under pressure
* Fantastic interpersonal skills, our customers will LOVE you
* Customer serviceaccount management experience - an advantage
* Experience in the travel industryagency - an advantage *Availability for a full time job
 
 
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“My new job allows me to meet interesting people from all around the world” (Oren, Jerusalem)
     
 
 
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