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Job Opportunity: Business Operations Team Member

Date   Dec 18
Listing No.   IE253941
Sector   Sales, Marketing & Biz Dev
Region   Center
City/Yishuv   Petah Tikva
Business Operations Team Member
The Business Operations Team Member will be responsible for conducting and coordinating all operational projects and tasks for the "Working Capital" project. The Business Operations member will hold responsibility for the day-to-day operation of "Working Capital" programs, monitor their performance as well as identify and solve potential issues and bottlenecks. They will help design and implement solutions and develop operational procedures by analyzing flows and statistics in order to improve and perfect the customer experience. This includes liaising with product, project, different operations team, CC as well as R&D teams, ensuring they’re updated and involved. The Business Operations Member should have in-depth knowledge of all operational departments as well as general knowledge on "working capital", financial products, and our direct and mass payout operations.

Is this you?

What do you do..

Maintain and operate the "Working Capital" ongoing projects
Act as focal point for questions and customer feedback
Improve customer experience / product based on customer’s feedback and needs
Conduct and coordinate operational projects and tasks for the EP project
Projects include:
Analysis of eligible customers (identification of trends, etc)
Analysis of EP usage and uptake (repeat customers, strategy accounts, etc)
Collection of EP offers
Other tasks differ on a week to week basis, projects have included:

Competitive intelligence: how do other competitors price, position and structure similar products, what is their UX
Analysis: forecast vs payout; funding cycles;
General EP training with other departments

Have you done this kind of stuff?

Bachelor's degree in business-related field
Strong analytical and problem solving skills
Technical background, understanding of data architecture, ability to translate business requirements into technical specification
Great inter-personal and communicational skills, drive related teams without direct authority
Technical background, understanding of data architecture
Self-monitoring and self-testing in performing actions
Working experience in a fin tech company/ online product/service company
Experience with SQL and data analysis
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