Marketable job skills can be broken down into five basic categories -- skills sets -- that job-seekers can use in showing applicable skills from one job/career to the next.
Below is a list of five broad skill areas, which are divided into more specific job skills:
1. Communication
The skilful expression, transmission and interpretation of knowledge and ideas:
- Speaking effectively
- Writing concisely
- Listening attentively
- Expressing ideas
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- Facilitating group discussion
- Providing appropriate feedback
- Negotiating
- Perceiving nonverbal messages
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- Persuading
- Reporting information
- Describing feelings
- Interviewing
- Editing
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2. Research and Planning
The search for specific knowledge and the ability to conceptualize future needs and solutions for meeting those needs:
- Forecasting, predicting
- Creating ideas
- Identifying problems
- Imagining alternatives
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- Identifying resources
- Gathering information
- Solving problems
- Setting goals
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- Extracting important information
- Defining needs
- Analyzing
- Developing evaluation strategies
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3. Human Relations
The use of interpersonal skills for resolving conflict, relating to and helping people:
- Developing rapport
- Being Sensitive
- Listening
- Conveying feelings
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- Providing support for others
- Motivating
- Sharing credit
- Counselling
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- Cooperating
- Delegating with respect
- Representing others
- Perceiving feelings, situations
- Asserting
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4. Organization, Management and Leadership
The ability to supervise, direct and guide individuals and groups in the completion of tasks and fulfilment of goals:
- Initiating new ideas
- Handling details
- Coordinating tasks
- Managing groups
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- Delegating responsibility
- Teaching
- Coaching
- Counselling
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- Promoting change
- Selling ideas or products
- Decision making with others
- Managing conflict
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5. Work Survival
The day-to-day skills that assist in promoting effective production and work satisfaction:
- Implementing decisions
- Cooperating
- Enforcing policies
- Being punctual
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- Managing time
- Attending to detail
- Meeting goals
- Enlisting help
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- Accepting responsibility
- Setting and meeting deadlines
- Organizing
- Making decisions
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