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Job Opportunity: Travel Customer Relations Operator

 
Date   Nov 17
 
Listing No.   IE262035
 
Sector   Tourism & Travel
 
Region   Jerusalem
 
City/Yishuv   Neve Ilan
 
 
Travel Customer Relations Operator
 
A successful travel company is seeking an excellent customer service inquires operator with a passion for travel.

Located in the communication center in Neve Ilan (Jerusalem area). Approximately a 20 min. bus-ride from Jerusalem Central Bus Station.

The position is full time, in office, morning-afternoon or afternoon-evening shifts.

Responsibilities:

Replying to clients via email and phone
Communicating with the guides and service suppliers
Booking hotels, transfers, flights etc.
Arranging the travel documents for the clients
Manage daily client database
Updating the social media platforms

Additional Requirements:

Upbeat, enthusiastic and creatively productive
Team player
High customer service approach and awareness
Social media experience (advantage)
The role covers a wide range of duties so flexibility is essential, as is good attention to detail, whilst working under pressure.
Experienced customer relations executive with strong letter writing skills
English at a mother tongue level (more languages are a plus)
Fast typer
Proficient in Microsoft office, computers and internet
Fast learner
Friendly, dynamic and energetic
 
 
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