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Job Opportunity: Technical Lead

Date   Oct 14
Listing No.   IE279216
Sector   Hi-Tech, Technology & IT
Region   Center
City/Yishuv   Tel Aviv
Technical Lead

As a Technical Lead, you will be working in the intersection between R&D and Customer Operations and working closely with both departments. You will be part of the project team and will be responsible for the technical aspects of customer interactions and deployments.

System setup

AWS VPC/ ALB / EC2 installation and configuration
Company core installation (AWS or On Prem)
Setup/manage network connectivity between customer and AWS
Digital Pathology integration and workflow setup with customers.
Configure and manage integration between the Company solution (API) and LIS or Digital Pathology workflow systems

System management

Recognizing potential issues before the customer. Solving the issues and/or escalating to R&D
System management and monitoring
Perform system upgrades
Support Install Base

Support customer deployments- Technical validation, System usage, Drive adoption

Understand the customers work flow. Correlate the customer requirements with the solution design e.g. SLA, amount of servers, etc.
Verify the system is utilized well by the customer
Assist in setting up demos/pilots, stats and perform data crunching with and for the customers

Job requirements

Proven experience in a similar position, preferably in a fast-growing organization
Highly technical individual, with proven experience in supporting system set up and integration; and ability to solve technical issues
Experience in networking
Experience in monitoring system usage and extracting relevant data
Excellent execution and analytical skills; fast learner; self-managed individual with effective communication skills;
A driven team player, with an ‘hands on’ approach
Good English communication skills – In writing and verbal
Experience with AWS, Ubuntu and Python is a significant advantage
Experience in a customer facing role is an advantage
Experience with Healthcare IT security aspects is an advantage
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