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Job Opportunity: Technical Account Manager

 
Date   Oct 29
 
Listing No.   IE270008
 
Sector   Sales, Marketing & Business Development
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Technical Account Manager
 
About the Role

The technical account manager is a tech-savvy, native English speaker who is responsible for building and maintaining strong, long-term relationships with our partners. The technical account manager develops initiatives with partners and is responsible for meeting account targets and driving solutions for business and operational needs. The role requires excellent consumer-facing skills, project management skills and technical expertise, which enable the account manager to effectively represent the Company, manage technical challenges, and drive end-to-end solutions.

Key Responsibilities:

Primary contact with partners, responsible for leading ongoing communication and accountable for driving solutions and fulfilling company needs
Build and maintain strong relationships by establishing credibility with partners, solving problems, and achieving business and operational objectives
Handle any technical needs and issues that arise and lead efforts to drive solutions, working both independently to dig deep into technical issues and delegating tasks when relevant
Communicate partner needs to relevant stakeholders and meet objectives and deadlines, working with internal technological and business teams on projects and escalating issues when relevant
Maintain a clear status of different projects by documenting programs and initiatives and ensuring visibility throughout the company
Track key account metrics, identify growth opportunities and develop new initiatives

Requirements

3 years of experience in B2B outbound relations, account management, business development or customer success (preference to FinTech or AdTech experience and B2B integrations)
English mother tongue – MUST
Experience driving technical implementation and building strategic roadmaps with internal and external executive stakeholders
Professional oral and written communication skills – both in Hebrew and in English
Strong organizational skills and the ability to manage multiple, competing priorities
Excellent presentation, problem solving, and management skills
Bachelor’s degree, graduated with honors (preferably from an English speaking university)
 
 
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