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Job Opportunity: Senior Support Representative

 
Date   Jul 14
 
Listing No.   IE258603
 
Sector   Hi-Tech, Technology & IT
 
Region   Center
 
City/Yishuv   Airport City
 
 
Senior Support Representative
 
An international leader in providing comprehensive IT management solutions is looking to recruit an awesome candidate who will contribute to the Support department as a Senior Technical Support Representative.

We're seeking a sharp, fast learner who will deal with a broad spectrum of tasks. You'd be working with a highly motivated team that constantly evolves and reinvents itself. We love challenges and creative solutions and we expect the same from you.

If you think this is an environment you want to work in, keep on reading.

Requirements

2-3 years experience as a software support representative
Experience in remote support to customers for a cloud-based (SaaS) product
Good written and verbal communication skills in English.
Other languages - Advantage.
Networking and LAN administration knowledge
Understanding of relational databases
Windows and Linux administration knowledge
Team player with excellent interpersonal skills
Quick learner with desire to learn new tools and techniques
Information Systems or alike Bachelor degree - an advantage.
Familiarity with ITSM tools
ITIL certification - Advantage
Familiarity with application servers
Familiarity with LDAP configuration
Strong work ethic with the willingness to do what it takes to get the job done
Proactive with a positive attitude
Self motivated, team oriented, and focused on exceeding customer expectations

 
 
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“The job I got is really wonderful, exactly what I wanted to do” (Giordana, Tel Aviv)
     
 
 
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