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Job Opportunity: Pre - Sales Team Leader

Date   Jan 19
Listing No.   IE263014
Sector   Hi-Tech, Technology & IT
Region   Center
City/Yishuv   Herzliya
Language(s)   French; Portuguese; Spanish
Pre - Sales Team Leader
The Cyber intelligence tactical systems group is looking for a Presales & Customer Success Manager for CALA & Europe.

As a Presales & Customer Success Manager you will:

Lead and manage a team of 7-8 people, being responsible for its ongoing qualification over a full spectrum of tactical intelligence solutions.
Coordinate efforts and allocate resources for presales and customer success activities in CALA and Europe, including workshops, demonstrations, meetings, presentations, and training.
Have full matrix management of response teams throughout the sales cycles - R&D, Product, Support, Project Management, Marketing, Sales, and more.
Work closely with account managers, setting up an optimal pricing strategy, preparing commercial and technical documents, answering RFP/RFI, and tailoring appropriate solutions based on the customer needs.
Translate operational-technical feedbacks into product-oriented features and capabilities, helping to determine the roadmap.
Manage customer success process in order to ensure high customer satisfaction in the long-term.


In order to succeed in this role, you should have:

1-2 years of experience in a managerial role – advantage
2-3 years of experience as a presale engineer in a global high-tech company – must
Excellent/fluent English – must
Strong analytical skills and multitasking capabilities in a matrix environment
Excellent communication & presentation skills
High attention to detail and accuracy
Willing to travel abroad – 30% of the year
Fluent or strong language in Spanish / French / Portuguese (writing/reading/speaking) - advantage
In-depth knowledge of telecom network architecture for Telephony, Cellular and IP networks - advantage
In-depth knowledge of IP communications, protocols, applications and encryption - advantage
Background in Intelligence technologies and methodologies- an advantage
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