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Job Opportunity: NOC Operator

 
Date   Oct 27
 
Listing No.   IE260980
 
Sector   Engineering, Electronics & Electrical
 
Region   Jerusalem
 
City/Yishuv   Emek HaEla
 
 
NOC Operator
 
Monitor, operate and support all of company’s 24/7 global and domestic content distribution services

Main Responsibilities:

Monitor telecommunications/broadcasting systems, supervise the functioning of technical components and make sure that they are active and problem free
Customer support – initial point of contact for all company’s clients
Troubleshoot and fix technical issues.
Accountable for managing events and ensuring that they are resolved while maintaining a detailed record of the problems and methods used to solve them
Manage escalation process till resolution including coordination with in-house engineers and 3rd parties.
Manage and coordinate technical maintenances related to company’s distribution services
Monitor and operate if needed facility air-conditioning, UPS, generators etc.

Requirements:

Technical background (Practical engineer – an advantage) RF, satellites, networks, electronics, video and/or sound
Technical or customer support experience – an advantage
Fluent English – a must
Basic computer skills (MS Office programs)

Personal Skills:

A team player
Highly responsible – independent, diligent, proactive and neat.
· Service oriented
good communication skills and problem-solving capabilities
Has the ability to execute several complicated tasks simultaneously
· Has the ability to operate under pressure and in a stressful environment
Able to handle shift rotation, minimum 4 shifts including nights, weekends and holidays

 
 
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