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Job Opportunity: LATAM Operations Manager

Date   Jul 10
Listing No.   IE266867
Sector   Customer Sales, Service, Support & Success
Region   Center
City/Yishuv   Nes Tziyona
Language(s)   Spanish
LATAM Operations Manager

Support and develop the company’s operations mainly in Latin America
Responsible for customer support & satisfaction, community engagement, and the quality of public transit information
Keep on top of transit-related changes and updates in your region, making necessary fixes and changes to perfect our service
Responsible for identifying, correcting, and improving local transit data
Communicate with users about relevant info affecting their daily transit


BA/BS degree
Native Spanish speaker
Comfortable with conducting meetings and producing presentations & reports fully in English
Public transit and mobility advocate
Independent and able to execute projects with little supervision
Work with a sense of urgency and respond quickly
Ability to work in a team-oriented, client-focused environment
Proactive, driven, detail-oriented individual
Enjoys working in a fast-paced environment and thrives in a startup culture
Extremely high attention to detail
Knowledge of Microsoft Office/G Suite

Preferred qualifications:

Professional experience as a leader or mentor
Client-facing experience, preferably in customer support
Excellent communicator with high-level presentation skills
Knowledge of local public transportation systems and experience with public transportation in major Latin American metropolitan areas - a big advantage

Please submit CV in English
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