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Job Opportunity: Knowledge Base Writer

Date   Jul 07
Listing No.   IE266781
Sector   Technical/Content/Copy Writing & Marcom
Region   Center
City/Yishuv   Tel Aviv
Knowledge Base Writer
You are:

A native English speaker with a minimum of 2 years of experience in content, technical, or product writing. You’re passionate about writing help content and are able to translate complex information into user-friendly content. You’re Internet-savvy, flexible, and eager to take-on multiple, challenging projects.

Bonus points if you’re experienced in graphic or interactive design or video tutorials!

As a Knowledge Base Writer, you will:

Produce well-written content for the Company Knowledge Base, including how-to articles, walk-throughs, feature requests and documentation of known issues.
Collaborate with other internal stakeholders to produce quality content and identify documentation requirements.
Analyze content suitability, user satisfaction and ticket reduction.
Ensure that help content has all of the correct and accurate information.
Deliver under tight deadlines with minimal revisions.
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