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Job Opportunity: Italian Customer Support

 
Date   Dec 03
 
Listing No.   IE270590
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
Language(s)   Italian
 
 
Italian Customer Support
 
We are looking for an Italian Customer Support representative who is highly motivated, talented team member to join our growing team.

If you are a people-person, enjoy assisting others and looking for an opportunity to grow in an amazing start-up company, your place is with us! The position is shift based.

Responsibilities

Interact with customers & resolve issues
Multitask between different communication channels
Provide answers by identifying problems, researching, and guiding the customer through the correct steps
Improve customer experience, encourage organic growth & creating engagement
Growth in online communities, and number of active users
Work is shift based and includes weekends
Proficient in all MS Office products

REQUIREMENTS

English & Italian -Mother tongue level
High interpersonal skills
Excellent communication between customer & department
Strong decision-making skills
Ability to work independently and under pressure
Enjoy working as part of a team
Flexibility, ability to the changing needs of the company
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
Flexibility in working hours is required (we work in shifts)
Service oriented person
Past experience in customer support - advantage
 
 
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“I now have a highly gratifying job in a field where I feel can employ my skills to their greatest potential” (Paul, Tel Aviv)
     
 
 
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