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Job Opportunity: IT Support Specialist - Bilingual

 
Date   Jan 10
 
Listing No.   IE262729
 
Sector   Hi-Tech, Technology & IT
 
Job Code   IELI0812
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
IT Support Specialist - Bilingual
 
Who is the IT Support Specialist?

This full time position is based in Tel Aviv and supporting all of our Israeli sites. You will report directly to the Global IT Manager you will be an integral part of the Global IT team, responsible for managing all IT related problems and projects in Israel.

As an IT Support Specialist you will be responsible to provide technical support and guidance to the company members and all the IT projects and support.

What you will be responsible for, mainly.

Reporting to the local Global IT Manager ensuring that branch policies are in line
Providing technical support and guidance to the company members on day to day requests
Providing Helpdesk services to our members
Responsible for the configuration and maintenance of local and regional printers and multi-function devices
Providing Network support
Providing Break/ fix support
Assisting in the setup and operation of audio visual hardware for events
Work globally with our offices and employees
Requirements

Experience & Minimum Qualifications:

2+ years experience as an IT Helpdesk or onsite IT support - a must
Bachelor’s degree preferred, but not essential
Strong customer service experience
Experience with maintaining a network computing environment, working directly with tickets and platforms
Good communication skills
Experience in Cisco networks - a plus
High level of English and Hebrew - a must

Critical Competencies for Success:

You must be a detail oriented person with strong multitasking abilities
Exceptional communication and interpersonal skills are essential for this role
The golden rule for this role? Be hands on, hand on, hands on
Are you a people’s person? Good - you should be customer centric and able to identify members’ needs.
Be goal oriented, a go-getter, and result driven.
A practical, fast-thinker and creative problem solver with critical thinking and analytical skills is needed to get the job done
You must be able to translate trends into actionable ways to anticipate and address customer and market needs
Be familiar with and passionate about the startup ecosystem

 
When applying - please mention that you saw the job advertised on Israemploy
 
 
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