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Job Opportunity: Global Project Manager

 
Date   Jul 09
 
Listing No.   IE266879
 
Sector   Project Management
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Global Project Manager
 
We are looking for an experienced project manager and operations manager to lead aspects of our global rollout as a company (supporting more than 50 countries and languages). Work cross-functionally with the different teams in the organization to facilitate global rollout contracts and executions.

The position is a Replacement for maternity leave (potential option for a permanent position)

ROLES & RESPONSIBILITIES

Pushing a global launches roadmap and coordinating between Product, R&D, Implementation, Sales, Customer Success, and existing client needs.
Business requirements ownership and monitoring related to global (legal, support SLAs, specific country regulatory requirement, HR Compliance, data privacy, etc)
Partner on client management and support for global countries (non-HQ), including quality and satisfaction levels monitoring and adequate across global implementations, training, post-launch support/CS, and renewal rates.
Create global/local quality metrics to measure performance across different locations and languages
Supporting the change management and transformation of our strategic clients as they seek to expand the global usage of HS across multiple systems and flows, act as global and localization advisor internally and externally.
Create processes and documentation for the global operations
Willing to travel for business needs (30%) including attending local conferences and other relevant opportunities (when relevant)

WHAT YOU NEED

Experience with a global rollout of a software company in multiple regions - a must
Proven client-facing experience to interact with large corporate company executives - a must
Experience with Internationalization and Localization processes
Project management experience in a startup environment
Good product understanding
Experience working with legal/official documents
 
 
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