An analyst with 1+ year’s experience in risk evaluation, fraud monitoring or underwriting in a payments or financial institution. You have knowledge of card scheme rules and financial transaction lifecycles, from authorization to chargeback and more. You also know how to use SQL, Excel and reporting tools, and have strong analytical and problem-solving skills. Your experience extends to hands-on use of any anti-fraud tool.
You’re proficient in written and spoken English, have excellent oral and written communication skills and you’re a strong PC user. You hate wasting time and are obsessive about optimizing and improving your and your team’s workflows. You’re also good at finding innovative solutions to support large scale operations.
As a Fraud Monitoring Expert, you will:
Analyze transactions and available data points in The Company Systems on a day-to-day basis, looking for signs of abnormality, fraud and inappropriate usage of The Company services.
Perform risk evaluation of The Company and The Company Payments’ customers by reviewing documentation, using 3rd party tools and creative search on the web.
Perform complex fraud investigations to minimize The Company and The Company customers’ losses.
Review and respond to escalated internal tickets and issues (tier 3 support role).
Contribute to the improvement of flows, and processes of fraud detection.