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Job Opportunity: Developer Advocate

 
Date   Sep 20
 
Listing No.   IE269280
 
Sector   Hi-Tech, Technology & IT
 
Region   Center
 
City/Yishuv   Ramat Gan
 
 
Developer Advocate
 
This is a great opportunity to join the Developers Platform team at The Company and work in the dynamic eSports and gaming ecosystem.

RESPONSIBILITIES

Technically support 3rd party Company developers and use your skills and knowledge of the development lifecycle to solve complex issues and create best practices.
Work as part of our extended R&D team in a startup atmosphere, doing whatever it takes to exceed our partners’ expectations.
Collaborate with other departments in the company to achieve developer partner satisfaction.
Monitor and answer on different support channels: a ticketing system, public forums, online chat, social networks and more.
Plan, write and update technical documentation—user guides, installation guides, SDK/API docs, release notes, feature descriptions, and more.
Actively collect feedback and incorporate lessons and answers into the documentation.

REQUIREMENTS

Bachelor degree in Computer Science or equivalent (Brilliant students, last semester may apply as well).
Prior experience in a technical support role in software environments.
Strong technical background with excellent problem solving and multitasking skills.
Experience with maintaining and documenting APIs.
Outstanding verbal and written communication skills in both English and Hebrew.
Support occasional high priority questions outside regular working hours.

Advantages:

A true passion for hardcore gaming (PC / Console).
Hands-on experience with front-end technologies and frameworks (HTML,CSS, React, AngularJS).
Experience in developer support (B2D).
Native English speaker.
 
 
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