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Job Opportunity: Delivery Engineer

 
Date   Oct 14
 
Listing No.   IE279180
 
Sector   Hi-Tech, Technology & IT
 
Region   Center
 
City/Yishuv   Petah Tikva
 
 
Delivery Engineer
 
We are looking for eager and talented individual for our growing Delivery Engineering team. You will be a part of a fast-growing cybersecurity company, learn and practice high-end cyber skills from the best in the business and manage customers regionally. You will work with amazing people who work together to improve the cybersecurity resilience of our customers.

Roles and responsibilities:

· Demonstrate a deep understanding and professional knowledge in the Company platform across our customers’ networks
· Design deployment solutions for the Company platform in complex environments
· Maintain in-depth knowledge of security trends, threats, and attack techniques
· Lead technical deep-dive sessions with cybersecurity experts
· Resolve any user conflict or dissatisfaction with products or services to ensure continued customer loyalty
· Demonstrate high customer satisfaction levels and results; actively work to improve the overall user experience
· Act as a product expert focused on customer education and identify service expansion opportunities to drive increased revenue
· Interface between different internal departments (Support, R&D, Sales, Pre-Sales, and more)
· Monitor support requests to identify recurring issues and recommend changes to the Company platform
· Flexibility to accept a changing work description based in a hyper-fast startup

Requirements:

· At least 3-5 years of penetration testing/red team operations experience or equivalent as Technical Account Manager, with a deep understanding of cybersecurity concepts
· Proficient in troubleshooting, monitoring, and managing TCP/IP networks
· Able to explain technical details and requirements to customers with different levels of expertise and responsibilities
· Scripting capabilities – Python, bash, PowerShell, etc.
· Team player, self-sufficient, autodidact, and a friendly attitude
· Fluent English (written and verbal)
· CEH, CISSP, OSCP, or equivalent – an advantage
 
 
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