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Job Opportunity: Customer Support Representative - French Native

 
Date   Jan 19
 
Listing No.   IE263373
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
Language(s)   French
 
 
Customer Support Representative - French Native
 
A Tel-Aviv-based mobile games startup with millions of players worldwide is looking for a French Customer Support Representative to work with us on providing our players with a WOW customer experience.

RESPONSIBILITIES

Be the point of contact for our players
Provide comprehensive information regarding the products and services offered by the company
Work closely with QA and technical support to solve player's technical issues

REQUIREMENTS

French/English proficiency both spoken and written
Customer oriented, ability to assure customer engagement by managing support queries
Time management skills to enable prioritization of tasks
Strong problem solving/troubleshooting skills and communication with the different departments
Can-do approach, creative and committed to improve and continuously learn
Excellent social skills and strong ability to operate multiple applications and platforms
A Team player
Previous work experience in customer service or technical support is a huge advantage!
 
 
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