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Job Opportunity: Customer Success Manager

 
Date   Oct 14
 
Listing No.   IE279018
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Customer Success Manager
 
Looking for a new Customer Success Manager to join the Sales Engineering and Customer Success team. We are seeking an individual that has a proven track record of working in this type of role. Occasional international travel will be required.

RESPONSIBILITIES:

Build strong relationships with new and existing customers
Assist with general support, issue management and escalations
Deliver on-boarding and ongoing user training
Engage with internal stakeholders to represent customer interests
Maintain and improve overall service quality for the Company’s customers
Engage with a global portfolio of customers

SKILLS & QUALIFICATIONS:

5+ years of experience in a technical role within cyber security
Proven track record in a Customer Success role
Fluent English speaker
Outstanding verbal and written communication skills
Project management skills. Formal project management qualifications preferred.
Experience with HubSpot (a plus)
Intelligence background in either a vendor, integrator or customer space preferred.
 
 
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