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Job Opportunity: Customer Success Manager

 
Date   Apr 11
 
Listing No.   IE274219
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
Tenure Type   Full Time
 
Language(s)   English
 
 
Customer Success Manager
 
A successful startup which with unique SAAS platform that allows for global companies to better understand user behavior is looking for a highly analytical individual to serve as a Customer Success Manager in their TLV office!

Responsibilities:

- Onboarding new clients and teaching them how to use the company's platform
- Be in daily contact with clients
- Conducting app store research
- Developing testing strategies
- Analyzing app store tests to glean insights and analytics which will inform and guide the clients
- Broadening your knowledge of the app store and mobile marketing industry as a whole
- Delivering value by leveraging their suite of products to optimize clients’ app store conversions and mobile growth

Requirements:

- 3+ years’ experience in an international client-facing post-sales or consultancy role, CSM is preferred
- 1+ year experience working with enterprise clients – a strong ability to develop enterprise-level relationships - advantage
- Fluent English – articulate and engaging
- Experience in SaaS / app store optimization / mobile marketing industry – very beneficial
- Long tenures in prior roles
 
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