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Job Opportunity: Customer Success Manager

 
Date   Jul 10
 
Listing No.   IE267281
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Ramat Gan
 
 
Customer Success Manager
 
REQUIREMENTS

· Early-stage startup experience – a must
· Ability to get things done – a must
· Experience in top tier worldwide advertiser and agency roles – a must
· Mobile (iOS, Android) advertising experience – a big advantage
· Ability to manage clients’ accounts on all levels: technical, business, support, and product
· Good English level
· Very strong account management and relationship building skills.
· Equivalent work experience, at least 2 years Business development skills and a growth mindset.
· Desire and ability to learn the product and develop technological skills required for achieving client growth.
· Creative thinker, independent and passionate, desire to learn, strong communication and time-management skills.
· BA in a relevant field.
· Experience in account management from an online marketing company or network – an advantage.
· Experience with running paid social adverting campaigns – an advantage.– an advantage.

Responsibilities

· Manage a client portfolio to cultivate business growth and client satisfaction.
· Create and execute business development plans that results in near and long-term revenue growth.
· Coordinate internal resources and communicate across relevant departments for the preparation and delivery of objective based solutions for clients.
· Assess market opportunities and translate into actionable plans on a client-level to maximize revenue potential.
· Collaborate with channel partners across the relevant platforms (Facebook, Snapchat, Pinterest, Apple, Google, Tik Tok) to develop collective strategies for growing client spend.
 
 
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