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Job Opportunity: Customer Success Coordinator

Date   Feb 15
Listing No.   IE272060
Sector   Customer Sales, Service, Support & Success
Region   Center
City/Yishuv   Tel Aviv
Customer Success Coordinator
The Customer Success Coordinator will be focused on the post purchase customers experience- the goal is to provide the customer with the best service.


Leading the service's written communication with our customers. Create and improve the current templates. (Content & look and feel)
Leading the tone of voice according to the different platforms (Facebook, chats, emails., etc.)
Ownership of the service policy and the internal procedures.
Customers’ feedback- improve the way we ask for feedback. Analyze the feedback and provide insights.
Build and lead creative strategy for Retention by service


Creative thinker who is passionate about digital copywriting
Order and organization capabilities
People motivating skills
Service oriented
Analytical capabilities


Native level English
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“I am very impressed with israemploy an efficient service and extremely friendly and helpful staff” (Miriam, Jerusalem)
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