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Job Opportunity: Customer Service Admin - PT, Student Job

Date   May 04
Listing No.   IE274163
Sector   Customer Sales, Service, Support & Success
Region   Center
City/Yishuv   Petah Tikva
Customer Service Admin - PT, Student Job
In this role, you have the opportunity to create and maintain contracts and sales orders, handle billing of customers, provide back up assistance to our service back office (attending customers calls, ordering parts and services, etc.)

You are responsible for

Create and maintain contracts and sales orders
Perform billing run, invoice customers for services

Provide back up support to the service back office:

- Coordinating Field Service Engineer dispatch in consultation with Line Managers
- Maintaining install base data accurately
- Monitoring SLA and creating invoices for chargeable service calls
- Providing administrative support to service staff including preparation of periodical reports
- Scheduling planned maintenance activity

To succeed in this role, you should have the following skills and experience

Student of a BA degree
Some relevant experience in customer support, preferably in global companies
Great communication and interpersonal skills, ability to work and function well under pressure and multitude of tasks
Good knowledge level in Outlook and Excel
Fluent English
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