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Job Opportunity: Customer Experience Advocate (French Fluency)

Date   Apr 19
Listing No.   IE273897
Sector   Customer Sales, Service, Support & Success
Region   Center
City/Yishuv   Tel Aviv
Language(s)   French
Customer Experience Advocate (French Fluency)
About The Role

Provide personalized, top-notch support to customer inquiries via email, phone and video call to understand their needs and ensure their success with the Company.
Empower our customers to connect their goals and challenges with the solution on the Company.
Serve as the liaison between our customers and the rest of the Company team to advocate and help shape the best possible version of our product.
Collaborate with the development team to identify, reproduce and report bugs until resolution.
Plan and execute online webinars, consultations, and one-on-one demos to educate our customers on new and existing features, unique use cases and best practices of our product.

Your Experience & Skills

0-2 years of professional experience.
Native French speaker and English mother tongue – must
Excellent interpersonal skills and multitasking abilities
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
Ability to take initiative and adapt
BA Degree in business or any relevant field
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“Having a knowledgeable, supportive personal advisor was extremely helpful to me” (Dan, Raanana)
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