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Job Opportunity: Customer Engagement Manager - Russian

 
Date   Dec 08
 
Listing No.   IE262000
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Herzliya
 
Language(s)   Russian
 
 
Customer Engagement Manager - Russian
 
Are you ready to help customers get onboarded with us

Are you ready to bring your brilliant ideas to help improve our automated onboarding process? Then you just might be the right candidate for our Customer Engagement Manager position.

This is an opportunity to reach our customers at scale. In this role, you will help customers overcome onboarding challenges, communicate best practices, and influence workflow processes to maximize customer success. Be ahead of the curve by sharing new product releases or content relevant to their business. Listen to their feedback in order to improve documentation and video tutorials. Ultimately, you’re there to ensure that our customers complete the onboarding process and identify the benefits of the company

Responsibilities

Provide onboarding support to customers on all levels: technical, business and product
Ability to identify customers with growth potential
Educate new customers with marketing materials and product documentation
Provide customers feedback internally
Provide customer training and webinars
Introduce new features

Requirements

Russian - Native language and strong business level spoken and written English
Product management sense/familiarity
Web marketing and digital advertising experience
Mobile (iOS, Android) advertising experience
Email marketing experience
Some technical background
 
 
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