Job Opportunity: Creator Success Manager

Creator Success Manager

We are looking for sharp, sales-oriented individuals who spend way too much time on Twitch to join our Creator Success Team as Creator Success Agents. Our CS Agents are integral in executing the Company’s mission of bringing fame & fortune to creators everywhere, and will focus on acquiring, managing, retaining, and supporting our users.

Role responsibilities:

Proactive outreach to relevant top streamers on Twitch.tv, YouTube Live, and other platforms
Deploy sponsorship's with content creators on live-streaming platforms
Maintain a wide portfolio of customer accounts and constantly work to increase activation and retention
Handle deals from start to finish - from lead gen to closing, onboarding, account management and technical support
Create, implement and maintain new methods to raise the level of service to streamers
Engage with talent organizations in the ecosystem, build relationships, attend events to establish our brand and solutions and help drive business results
Command all technical knowledge around the platform tools and features, and use it to provide legendary level service

Job perks:

Work from home
Flexible schedule post-training
Set foot in the gaming and streaming industries

REQUIREMENTS

2 years of experience in sales-oriented positions - a must
Deep knowledge of the Twitch.tv ecosystem - a must
Very good English, spoken and written - a must
one or more additional languages: Korean / Chinese / Japanese / French / German / Italian / Polish - huge advantage
Gamer/Involvement in gaming and/or streaming communities - plus
Experience as a content creator and/or streamer - plus
Experience deploying ad campaigns with content creators - plus