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Job Opportunity: Content Writer

 
Date   Nov 29
 
Listing No.   IE270400
 
Sector   Technical/Content/Copy Writing & Marcom
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Content Writer
 
The Position

We are seeking a creative and detail-oriented Content Writer to develop content for our Help Center. You will collaborate with our product and marketing teams to create articles that enhance and explain new and existing products on the Company platform. Excellent grammar and writing skills are required for this position.

Responsibilities

Produce content for our Help and Support Center
Brainstorm with the product and marketing teams for new ideas and strategies for effective content
Providing content and wording suggestions for high profile tickets
Understand, test, and QA new and existing products prior to launch
Organize and schedule with all relevant teams to complete drafts of content or finished projects within the required deadlines
Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
Monitor and analyze the performance of key performance indicators (KPIs) to offer suggestions for improvement

Requirements

Native English speaker
2+ years of professional writing experience, especially with digital platforms
Excellent grammar and writing skills
Strong interpersonal skills
Self-motivated, able to multitask, prioritize, and manage time efficiently
Proficiency with computers, such as Google Docs and Microsoft Word, Excel, Outlook, and PowerPoint
Previous experience with Zendesk Knowledge Base and the Zendesk Help Center is a plus
Bachelor’s degree in English, journalism, communications, or a related field preferred
 
 
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