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Job Opportunity: Client Support Specialist

Date   Nov 03
Listing No.   IE261085
Sector   Customer Sales, Service, Support & Success
Region   Center
City/Yishuv   Tel Aviv
Client Support Specialist
The team is in charge of customer support for revaluation and market data clients.
A significant part of the job is working with clients cross-continent on queries regarding the market level and pricing valuation.
Resolving issues creatively by understanding the processes and resources of the company.


Monitoring risks to major clients' integration processes
Analyzing valuation disputes and troubleshooting technical issues.
Escalating problems to operations, R&D, IT, account managers, product managers
Supporting clients in major companies analyzing trading positions in FX, Interest Rates, Commodities, Credit and Equity derivatives markets

Knowledge and Experience:

Bachelor’s degree in Economics, Finance or any other quantitative major
Ability to work day/night shifts, Monday to Friday, including holidays.
Fluent English - MUST
Problem-solving skills
Team player
Technical skills
Experience/interest in global derivatives markets/trading - an advantage

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“My new job allows me to meet interesting people from all around the world” (Oren, Jerusalem)
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