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Job Opportunity: Client Support Specialist

 
Date   Nov 03
 
Listing No.   IE261085
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Client Support Specialist
 
The team is in charge of customer support for revaluation and market data clients.
A significant part of the job is working with clients cross-continent on queries regarding the market level and pricing valuation.
Resolving issues creatively by understanding the processes and resources of the company.

Responsibilities:

Monitoring risks to major clients' integration processes
Analyzing valuation disputes and troubleshooting technical issues.
Escalating problems to operations, R&D, IT, account managers, product managers
Supporting clients in major companies analyzing trading positions in FX, Interest Rates, Commodities, Credit and Equity derivatives markets

Knowledge and Experience:

Bachelor’s degree in Economics, Finance or any other quantitative major
Ability to work day/night shifts, Monday to Friday, including holidays.
Fluent English - MUST
Problem-solving skills
Team player
Technical skills
Experience/interest in global derivatives markets/trading - an advantage


 
 
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