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Job Opportunity: Client Relations Manager

 
Date   Oct 13
 
Listing No.   IE279316
 
Sector   Customer Sales, Service, Support & Success
 
Region   Center
 
City/Yishuv   Tel Aviv
 
 
Client Relations Manager
 
The client relations manager is tasked with establishing, maintaining, and enhancing the relationship between the company and its clients. You will interact with different members of the client's team to organize and execute plans that ensure mutual profit. You must build trust as a liaison between, and advisor to the company and the clients, which will help create opportunities for all parties involved. The client relations manager works primarily in an office environment, but are also asked to travel to meet with clients.

Responsibilities

Build and maintain strong, long-lasting customer relationships
Delivering agreed turnover, margin and service level budgets for the company
Drive the growth of international clients across different continents and within different payment channels
Provide tailor-made solution for each merchant
Manage the integration of clients to our platform, while working closely with the technical team to discuss the development of new features for merchants
Collaborating closely with other companies’ departments to ensure complementary and synergies in the development of successful clients in order to achieve overall strong developmental results and impact
Increase clients' revenue and satisfaction.

Requirements

Minimum 3 + years of experience in account management or complex enterprise software, technical infrastructure or financial services (specifically payments) role
Experience in the payments industry from the merchant side - an advantage
Strong written and verbal communication skills
Language: Fluent in English Other languages is an advantage
Availability for full time position and willingness to travel, when relevant
Good working knowledge of contracts conditions
Excellent computer skills (Word, Excel, PowerPoint)
Highly motivated team player
Excellent technical knowledge
Independent, self-motivator, intelligent, entrepreneurial, pro-active and able to work well under pressure & within teams
Strong negotiator and ability to represent both company’s and client’s interest
B.A / MBA

Benefits

A challenging job in a fast developing, international company
Friendly work environment where you can thrive and develop your skills
Best office location, above the train-station in Tel Aviv / work-from-home options
Competitive remuneration package.
 
 
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